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New · A Rapidity product

Run your whole restaurant, free.

OrderFlow is our new all-in-one platform for restaurants and cafés — online ordering, dine-in QR, reservations, a live kitchen display and reports, all in one place. No credit card. No per-order fees.

No credit card · no per-order fees · keep 100% of your sales

A new product from Rapidity

OrderFlow is the latest product from Rapidity Information Technology Group — a complete, cloud-based system that lets any restaurant or café take orders online, at the table and in the kitchen, without the usual setup cost or per-order commissions. It is built and supported here in Singapore by the same team behind our IT infrastructure, security and software services.

Everything included

One platform. Every feature.

Online ordering

A mobile-first storefront for delivery and self-pickup, with PayNow, card and cash payments and GST handled automatically.

Dine-in QR

Diners scan a table QR code and order without an app, while your team tracks every open table through the meal.

Reservations

Online table booking with a visual drag-and-drop floor plan and automatic table assignment for every guest.

Live kitchen display

Orders hit the kitchen screen in real time. Accept, amend, refund and drive every order through to done.

Menu management

Dishes, variants and add-ons with photos and one-tap sold-out, and clone a full menu across outlets in a click.

Grow & retain

Loyalty points, promo codes and SMS / WhatsApp campaigns, backed by a customer database of your regulars.

Insights & reports

A live revenue dashboard plus sales and GST reports by day, dish, category or across your whole chain.

Multi-outlet chains

Run many outlets from one account, with roles and permissions and tax or pricing set per outlet.

Secure & compliant

Two-factor auth, IP allowlisting, a full audit log and PDPA tools — with a bilingual EN / 中文 storefront and admin.

See it in action

Beautiful for diners. Powerful for you.

A mobile-first storefront your customers love, and an admin built for busy teams — a few of OrderFlow’s actual screens.

Sakura Kitchen
Japanese · Open now
Tonkotsu Ramen
Rich pork broth, soft egg
$14.90

Add

Gyoza (6 pc)
Pan-fried, dipping sauce
$8.50

Add

Green Tea Ice Cream
2 scoops, matcha drizzle
$6.00

Add

Diner storefront — order online
Your order
Sakura Kitchen · Table 12
1 × Tonkotsu Ramen$14.90
1 × Gyoza (6 pc)$8.50
1 × Green Tea Ice Cream$6.00
Total$29.40
Pay with PayNow
Cart & checkout — PayNow, card or cash
Today’s Revenue
$1,248
Orders
37
Owner dashboard — live revenue & reports
Reservations

Reserve a table — and pick the exact spot

Guests book online in seconds, see your real floor plan, and choose exactly where they want to sit — by the window, near the bar, or a quiet corner. Prefer to decide for them? OrderFlow auto-assigns the best free table. Staff arrange the room with a simple drag-and-drop editor.

Choose your table
Fri, 4 Jul · 7:30 PM
WINDOWS
ENTRANCE
BAR
2
2
3
2
4
6
2
2
4
Available
Selected
Reserved
Your booking
DateFri, 4 Jul
Time7:30 PM
Guests2
SELECTED
Table 3 · by the window
Confirm reservation

Free to reserve · instant confirmation

Loyalty & rewards

Turn first-timers into regulars

Reward every visit, win back lapsed diners, and get to know your regulars — all built in. Points, tiers, promo codes, SMS & WhatsApp campaigns and a full customer database, at no extra cost.

Ava’s Rewards
GOLD MEMBER
Points balance
1,250
250 pts to your next reward
Redeem
Free side dish
200 pts

Redeem

$5 off your order
500 pts

Redeem

Free main course
1,000 pts

Redeem

Diner rewards — earn & redeem
New campaign
SMSWhatsApp
Audience · Lapsed diners214 contacts

PROMO · 15% OFF

Hi {name}! We miss you at Sakura Kitchen. Here’s 15% off your next order this week — see you soon.
Send campaign
Campaigns — SMS & WhatsApp win-backs

Points & rewards

Diners earn points on every order and redeem them for free dishes, discounts and perks you define.

Membership tiers

Silver, Gold and VIP tiers with escalating perks that keep your best customers coming back.

Promotions & promo codes

Run happy-hour deals, set-menu offers and shareable promo codes with a few taps.

SMS & WhatsApp campaigns

Message the right diners at the right time — win-backs, launches and seasonal offers.

Customer database

Know your regulars — order history, spend and preferences, all in one place.

Birthday & anniversary rewards

Automatically send a treat on each diner’s special day to bring them back in.

Live messaging

Chat with your diners in real time

Answer questions, confirm changes and handle special requests the moment they come in. Every conversation is tied to the diner and their order, and the full chat history is saved — so anyone on your team can pick up right where the last person left off, from the counter, the kitchen or their phone.

Messages3 open
AT

Ava Tan2m
Can I add extra chilli to…

DL

David Lim1h
Thanks! See you at 7
MC

Mei Chen3h
Is delivery available to…

Yesterday
Hi! Do you have vegetarian options?

7:02 PM
Yes — our gyoza and ramen can both be made veggie.

7:03 PM
Today
Order #1042 · Tonkotsu Ramen ×1
Can I add extra chilli to my ramen?

2m ago
Of course — added at no charge. Ready in about 15 min!

just now
Message Ava…Send
Team inbox — every conversation & its history in one place
SK

Sakura Kitchen
• Online · replies in minutes
Hi Ava! How can we help?
Can I add extra chilli to my ramen?
Sure! Added at no charge — ready in ~15 min.
Message…Send
Diner chat — right inside their order

Two-way live chat

Talk with diners in real time, right inside the order they’re asking about.

Full history saved

Every message is kept and searchable per diner — nothing gets lost between shifts.

One team inbox

Your whole team replies from one place — counter, kitchen or phone.

Tied to orders & profiles

Context on every chat — the order, past visits and loyalty status.

Live in minutes

From your first order to a growing chain, getting started takes four simple steps.

1

Sign up free

Create your account — no card, no wait.

2

Add your menu

Build categories, dishes, variants and add-ons.

3

Share your link or QR

Put it on your website, socials or table QR codes.

4

Take orders

Orders flow straight to your kitchen screen.

Pricing

Free to start

Keep 100% of your sales. No setup fees, no per-order commission, no credit card required. Advanced add-ons are coming later — but taking orders will always be free.

Start taking orders today.

Set up your menu in minutes and open for orders. It is free forever to start.

OrderFlow is a product of Rapidity Information Technology Group Pte Ltd · orderflow.sg